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User Manual

Work Examiner Professional F.A.Q.

I. Common Questions

II. Technical Issues


I. Common Questions

Q: What is the difference between Work Examiner Standard and the Professional version?
A: It's a simplified one-user solution. You can find more details in the Comparing versions section

Q: What is Work Examiner Professional used for?
A: It's a complex solution for controlling the working time of your employees, allowing to monitor, analyze and control their activity at the computer.

Q: Whom was Work Examiner Professional designed for?
A:Work Examiner Professional was created for medium and large business and is intended for top managers, middle management and HR department specialists.

Q: What is the price of Work Examiner Professional?
A: You can find detailed information about the price of Work Examiner Professional on the Purchase page.

Q: How does Work Examiner Professional differ from other solutions present on the market today?
A: Work Examiner Professional is a complex solution combining functions of monitoring, analysis, reports and blocking applications and Internet sites. Owing to tight integration of all these functions Work Examiner is a very powerful, still flexible tool.

Q: Do you provide a demo version of the program before the purchase of Work Examiner Professional?
A: Yes. You can request a 30-day demo version of Work Examiner Professional in the Download section.

Q: Do you provide free updates of Work Examiner Professional?
A: You have a right to update the product free of charge within a year after the purchase. You can also purchase an additional tech support package in the Purchase section.

Q: What are the system requirements of Work Examiner Professional?
A: The system requirements depend on the Work Examiner Professional component you are installing:
- WE Server\Console: PIII-800, 256RAM, 50Mb free space, Windows2000 and higher
- WE Client: PIII-800, 256RAM, 10Mb free space, Windows2000 and higher

Q: Does Work Examiner Professional support MS Windows Vista?
A: Yes, both the client and the server fully support MS Windows Vista.

Q: Is your system a spyware one?
A: Not at all! It doesn’t keep the keylogs or screenshots record. It is not determined by antivirus software as spyware. Read this article for more details.


II. Technical Issues

Q: Will Work Examiner Client work when the server is switched off?
A: Yes, it will save the logs in temporary folder and upload as soon as the server will be available.

Q: How does WE Client load the computer?
A: WE Client has low system requirements –1-3% CPU usage on the average.

Q: Can I install WE Client remotely?
A: Yes, sure! There is a 'Install Clients...' option in WE Console. Note: you must have admin rights on the remote PC or know admin's login\password.

Q: Is WE Client stealth?
A: Yes, it is invisible for user.

Q: Do I must log in to the WE Server PC to make WE collect data from the clients?
A: No, it uses special services that work w\o user logon.



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